Halo
Halo is a modern suite of service management solutions designed to help organisations streamline operations, improve service delivery and strengthen customer relationships. With HaloPSA, HaloITSM and HaloCRM, businesses can manage professional services, enterprise workflows and customer engagement in one powerful ecosystem, supported by Altacom’s professional services and local support.
Halo Product Portfolio
Halo’s product portfolio brings together three powerful solutions for service management, operations and customer engagement. Whether your organisation needs to modernise managed services, improve internal service delivery or create a better customer journey, Halo provides the tools to work more efficiently, automate key processes and scale with confidence.
HaloPSA
An intuitive, all-in-one professional services automation solution built to modernise the delivery of managed IT services. HaloPSA helps service providers manage tickets, projects, billing, contracts and customer relationships more efficiently.
HaloCRM
An all-in-one CRM designed to unite sales, marketing and customer service teams. HaloCRM helps businesses manage the full customer journey, improve engagement, boost conversions and deliver responsive omnichannel support.
HaloITSM
A unified service management solution built for organisations that want to improve efficiency, consistency and service quality. HaloITSM helps teams standardise workflows, automate service delivery and manage IT and enterprise services from a single platform.