Halo Nexus: Workshops
Start your Halo Nexus experience with hands-on morning workshops led by experts from Halo and N-able. Explore HaloPSA, HaloITSM, HaloCRM, Cove Data Protection and Adlumin in practical sessions designed to help you master new tools, discover best practices, and see how AI and automation are transforming IT service management.
Date: November 7th
Venue: Ülemiste City, Öpiku Konventsi keskus, Valukoja 8, Tallinn
09:30 – 10:00 Registration and Networking
10:00 – 11:45 Parallel Worksessions
11:45 – 12:30 Lunch (Supernoova Room)
13:00 – 15:00 Afternoon Session (Kosmos Room)
Parallel Worksessions
Halo (3 product classes)
HaloPSA – Universum Room (20–30 people)
10:00 – 10:45
Session: HaloPSA
Speaker: Luke Turton & Dharmil Joshi
Topic: Self-Service Portal: Empowering End Users
10:45 – 11:00
Coffee Break
11:00 – 11:45
Session: HaloPSA
Speaker: Luke Turton & Dharmil Joshi
Topic: Harnessing AI to Transform Your MSP
HaloITSM – Andromeda Room (30–40 people)
10:00 – 10:45
Session: HaloITSM
Speaker: Will Gamson
Topic: Virtual Tour – From Features to Best Practices
10:45 – 11:00
Coffee Break
11:00 – 11:45
Session: HaloITSM
Speaker: Will Gamson
Topic: Harnessing AI to Transform Your Service Management
HaloCRM – Galaktika Room (30–40 people)
10:00 – 10:45
Session: HaloCRM
Speaker: Andrew Chipwase
Topic: From Features to Best Practices
10:45 – 11:00
Coffee Break
11:00 – 11:45
Session: HaloCRM
Speaker: Andrew Chipwase
Topic: Harnessing AI to Transform Your CRM
N-able (2 product classes)
N-able Adlumin MDR – Komeet Room (max 30 people)
10:00 – 10:45
Session: N-able Adlumin MDR
Speaker: Gary Chaplin
Topic: Virtual Tour – From Visibility to Security Intelligence
10:45 – 11:00
Coffee Break
11:00 – 11:45
**Session: **N-able Adlumin MDR
Speaker: Gary Chaplin
Topic: Virtual Tour – From Visibility to Security Intelligence
N-able Cove Data Protection – VIP Room Ernst (12–15 people)
10:00 – 10:45
Session: N-able Cove Data Protection
Speaker: Bram den Hartog
Topic: Roadmap Insights & 365 Backup Best Practices
10:45 – 11:00
Coffee Break
11:00 – 11:45
Session: N-able Cove Data Protection
Speaker: Bram den Hartog
Topic: Mastering Cove Backup – From Setup to Best Practices
Workshops
Date: November 7th
10:00 – 11:45 Parallel Worksessions
Venue: Ülemiste City, Öpiku Konventsi keskus, Valukoja 8, Tallinn